Cookie Policy

Effective: March 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners. This Cookie Policy explains what cookies AgentSME uses, why we use them, and how you can manage your preferences.

AgentSME is operated by Tyga.Cloud Ltd (company number 14643275), registered in England and Wales. AgentSME is a division of Tyga.Cloud Ltd.

2. Cookie Categories

We classify cookies into the following categories. You can manage your preferences using the cookie consent banner that appears when you first visit our site, or by adjusting your browser settings.

Necessary Cookies

These cookies are essential for the Service to function and cannot be disabled. They handle session management, security, and basic functionality.

Analytics Cookies

These cookies help us understand how visitors use AgentSME by collecting anonymous usage statistics. They are only set if you consent to analytics tracking.

Functional Cookies

These cookies remember your preferences (such as theme settings or preferred AI model) to provide a more personalised experience.

Marketing Cookies

We do not currently use marketing cookies. This category is reserved for future use and will only be activated with your explicit consent.

3. Cookies We Use

Cookie	Provider	Purpose	Duration	Category
`agentsme_session`	AgentSME	Session management and authentication	7 days	Necessary
`agentsme_cookie_consent`	AgentSME	Stores your cookie consent preferences	1 year	Necessary
`agentsme_device`	AgentSME	Device identity for secure gateway connections	1 year	Necessary
`_ga`	Google	Distinguishes unique users for analytics	2 years	Analytics
`_gid`	Google	Distinguishes unique users (short-lived)	24 hours	Analytics

4. Third-Party Services

Some cookies are set by third-party services that we integrate with to provide functionality:

Google Analytics — if enabled, sets analytics cookies to help us understand usage patterns. See Google's Privacy Policy.

These third parties may update their cookies independently. We recommend reviewing their privacy policies for the most current information.

5. Managing Cookies

You can manage your cookie preferences in several ways:

Cookie consent banner — use the banner that appears on your first visit to accept, reject, or customise cookie categories
Browser settings — most browsers allow you to block or delete cookies through their settings. Note that blocking necessary cookies may impair the functionality of the Service

Common browser cookie settings:

6. GDPR Compliance

In accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR):

We obtain your consent before setting non-essential cookies
We provide clear information about each cookie's purpose and duration
You can withdraw consent at any time by clearing your cookies and revisiting the site
Necessary cookies are set under the "strictly necessary" exemption and do not require consent

7. CCPA Compliance

For California residents, under the California Consumer Privacy Act (CCPA):

We do not sell personal information collected through cookies
You have the right to know what personal information is collected via cookies
You can opt out of non-essential cookies using our consent banner or browser settings

8. Contact

If you have questions about our use of cookies, contact our Data Protection Officer:

Data Protection Officer
Tyga.Cloud Ltd
Ground Floor, Unit 2 Mallard Court, Mallard Way
Crewe Business Park, Crewe, Cheshire, CW1 6ZQ
Email: dpo@tyga.cloud